Voice Connect

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Founded in 1991, Voice Connect has built an established reputation designing, developing and delivering specialist computer telephony solutions. During this time we have provided solutions for many types of organisation including the NHS, Government and other Public Sector, Education, Armed Forces, Utilities, Charities and a diverse range in the commercial sector.

Medical Messenger

Medical Messenger, powered by Voice Connect, the solution software that enables you to effectively manage communication between patients and surgeries. Medical Messenger designed for bulk or individual messaging automatically sends confirmation and appointment reminders. Using “LEAST COST ROUTING” while saving practice overheads, the software allows messages to be sent by appointment type resulting in bespoke communications.

Medical Messenger's unique facility automatically finds the cheapest way to communicate with your patients, working in one of three ways, via an Email, Text or Letter. Categorizing your chosen contact list, Medical Messenger communicates via email or text to as many patients as possible at minimal cost. The remaining patients will then be contacted via post. The system ensures everyone gets your message, by finding the cheapest way to deliver it.

QIF, QAIF and QOF POINTS

As part of the General Medical Services (GMS) contract Medical Messenger adds to your QIF, QAIF and QOF Points. You can be awarded points by simply sending text messages to your patients to notify them of:
  • Blood pressure check
  • Flu clinics
  • Asthma clinics
  • Customer satisfaction survey
  • Child vaccinations
  • Diabetic clinics

Automatic Insertion of Read Codes/ SNOMEDs Medical Messenger will automatically enter a read code into the patient's notes when sending out a message. This helps to provide a full audit trail of your communications and helps with audits.

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