Find out more about 2-way SMS Text Messaging

2 way text messaging

Text messaging is an increasingly popular way to remind patients about their appointments and to send call/recall invitations. It is a fast, cheap and effective way to communicate with your patients and now your patients can reply and send text messages straight into Vision.

Software Features
·Fully integrated with Vision
·Send to selected patients
·Search for specific appointment types for reminders
·Scheduling function for automated reminders

Cancelled appointments
·Text patients to book a new appointment
·Patients can text back to cancel
·Cancelled appointment available to re-book automatically

Recalls
·Send call/recall invitations by text message
·Recall categories
·Patients can reply to stop further invitations
·For QOF calls/recalls replies are automatically recorded in the patient record as Informed Dissent using the appropriate exception code for the indicator triggering the invitation

Campaign Manager/ Questionnaires
·Text health questionnaires to patients
·Patients can respond by text message
·Their answers are mapped to Read codes and filed in the patient record

See how SMS text messaging has helped Barclay Medical practice in Scotland during Covid-19, download the case study.

Complete the form opposite to request more information.