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You can reach the Partnerships team for more information at partnerships@accurx.com or contact the Scotland team directly at either oliver.goodenough@accurx.com or eleanor.rafe@accurx.com

Accurx is a single, secure integrated platform that enables communication across the NHS for patients and healthcare professionals. The modules of the Accurx platform are detailed below.

Two-way patient messaging:
Instantly send templated or free-text SMS messages to patients. Often used
for sending advice, digital documents, booking links, normal results, and links to further resources. Healthcare professionals can provide the option to request a response from the patient that includes attachments/photos.

Batch messaging and appointment reminders:
Send a message to a cohort of patients via SMS or email and configure automated appointment reminders to reduce DNAs. Batch messaging can also be used with patient questionnaires and provide self-book links for appointment booking.

Cohort management:
The cohort management module provides a single location, and standard interface to view all patient responses and carry out needs-based follow up actions. This supports healthcare professionals by ensuring they are following up with the patients that need support.

Questionnaires:
Structured questionnaires help clinicians to gather
structured patient information quickly – supporting triage, complexity stratification, remote monitoring, LTC management.

Appointment booking:
Accurx’s booking functionality allows healthcare professionals to invite an
individual patient, or a cohort of patients, to self-book an appointment at
a time and date that suits them through appointment book integration.

Other features include: scheduling invitations, message templates,
and specifying a clinician.

Patient Triage:
At the core of supporting the Modern General Practice Access approach,
Accurx Patient Triage supports this model in providing the right level of care at the right time.

Patients can submit requests via an online form, face to face, or over the phone, with all requests being streamlined into a single, collaborative practice inbox.

Practice staff can then effectively resolve, respond to or triage patient
requests. Used to empower a total triage approach, practices are able to resolve requests simply online through faster navigation, assessment and response.