Jayex Technology

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The Complete Patient Management and Engagement Solution

Modern healthcare demands patient services that are digital, easy-to-use, and engaging. From the moment a patient registers at a practice till their post-treatment, there are a number of interchange points along the way that are key to delivering a positive patient experience. These range from arrival and check-in to engagement during treatment and post-care. Jayex acknowledges that patients who feel engaged and positive about their care are more satisfied and generally experience superior outcomes.

Founded in 1978, Jayex was one of the first companies to introduce LED display technology to the UK. Over the last 25 years, with a focus on healthcare, Jayex has grown to service more than 8,000 sites across the UK, Australian, and New Zealand.

Acting as the bridge between practice and patient, Jayex provides the Healthcare industry with advanced systems that make patient management, workflow and communication easier, more efficient and more effective. The cloud-based platform holds all the tools needed to improve patient experience and boost patient engagement within practices ranging from SMS campaign management and Web check-in to patient self-check-in and customisable surveys, all accessible from one easy-to-use interface.

Jayex Connect 

Access all the tools you need to manage patient flow and engagement from a single platform with Jayex Connect; a modern healthcare platform for patient services that are digital, easy-to-use, and engaging. Integrated modules of the Jayex Connect platform, each targeted at a specific aspect of patient management, deliver a greater user experience for patients, as well as for the admin staff.

Arrive - Patient Self-check-in 

Simplify patient arrivals, collect demographic data, and create an inclusive environment with our cloud-based, self-check-in module, Jayex Arrive. Designed to minimise the time patients spend queuing and entering details, the self-check-in kiosks not only improve patient satisfaction and experience through streamlined arrivals but also relieve the administrative burden on staff.

Constantly innovating, Jayex Arrive (cloud based) and Enlighten E4 (non-cloud based) are now the most comprehensive 360° engagement platforms in the NHS, supplying over 2400 NHS sites with self-check-in solutions since 2005.

Ensure patient records are always up to date by effortlessly collecting patient data on check-in or by asking preset or custom questions (through the survey module) to collect data on specific health conditions or demographics.


The software translates content into over 50 languages supported by clear, easy-to-read screens and also implements RNIB recommendations to improve visibility and access to all solutions.

Arrive - Mobile Check-in

Mobile self-check-in enables patients to check-in via their mobile phones if they are within a 20m radius of the practice, helping with queue reduction in busy waiting rooms.

Display – LCD Digital Signage and Patient Call

Jayex Display is designed with patient experience and communication in mind. Scalable to organisations of all sizes, whether that's a stand-alone unit or a network of digital displays. With the capability to broadcast a vast range of customisable content, call patients forward and, ultimately, enhance patient experience, Jayex Display is much more than just a signage system.

A visual call display is essential for patients with hearing disabilities and provides equality and diversity in the waiting room while also delivering practice and public health messages as part of an integrated health care approach.

Practice Benefits

  • Embedded to all Appointments, direct call from Consultation view.
  • Improves practice workflow in a professional manner.
  • Doctors save significant time in calling patients, freeing more time.
  • Up to 5 different calls can be shown on screen at the same time.
  • Helps reduce confusion as to who is being called.
  • Receptionists have more time to handle important tasks.
  • Patient centric messaging with a large resource library, healthcare resources from the NHS and PHE.

Patient Benefits

  • Highly visible messages with audio & speech to attract attention.
  • Patients can clearly see it’s their turn and where to go to be treated.
  • Patients know when a doctor is running late.
  • Patients are kept informed on clinics, DNA’s and services whilst waiting.
  • Supports Digital TV, Music and Live Web to keep attention and relevance.
  • Provides order and focus in the waiting room.

Patient Call LED Display

This LED Call Display was developed jointly with technology pioneers, Jayex, and allows clinicians to provide fast, accurate and reliable information, directly from their workstation and with no 3rd party software.
A visual call display is essential for patients with hearing disabilities and provides equality and diversity in the waiting room.

Practice Benefits
  • Embedded to all Appointments, direct call from Consultation view.
  • Improves practice workflow in a professional manner.
  • Doctors save significant time in calling patients, freeing more time.
  • Helps reduce confusion as to who is being called. Receptionists have more time to handle important tasks.
Patient Benefits
  • Highly visible messages (with audio alert) attracts patients’ attention.
  • See clearly whose turn it is & where to go to be treated.
  • Be informed when a Doctor is running late.
  • Patients are kept informed of clinics’ DNA’s and other services whilst waiting.
Want to know more?

Find out more information on the Jayex website.

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