CFH Docmail


Partner Details

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Docmail: The print and mail partner of choice for the NHS.

Docmail allows you to securely send patient letters at the touch of a button. We print, enclose and post your patient letters for less than the cost of a second class stamp (50p +VAT), saving you hours of administrative time which could be better spent with patients.

The software provides you with the perfect solution to manage and produce both your printed communications such as your bulk mailings or individual ad-hoc letters and send your SMS appointment reminders. With complete reporting functionality you can track practice expenditure and pre-plan those all important patient communications.

We’re fully NHS accredited with Data Security and Protection Toolkit (achieving Standards Exceeded), a GP System of Choice NHS approved supplier and Docmail works seamlessly with both the Bluebay and Vision clinical systems.

We understand the pressures on budgets and Docmail is all about doing more for less.

  • Save hours of administrative time
  • Increase revenue streams from QOF with greater volumes of patient communication
  • Reduce cost – Docmail prints, encloses and posts for less than a second class stamp
  • Free face to face and online training
  • No contract, no minimum volume and no set-up fees
  • Works seamlessly with all clinical systems

Case Study

Paul Leonard is the IT Manager at Langworthy Medical Practice in Manchester and in charge of looking after the medical records and appointment letters for over 16,000 patients.

The practice uses Cegedim Healthcare Solutions software that enables nimble, collaborative working across the healthcare landscape.

Paul says “We use Cegedim Healthcare Solutions to file and send on notes and use their print and mail partner Docmail for all patient letters. We send out 1,000s of letters every year which originally we used to have to print and then enclose by hand, address, frank and then walk to the post office. I would guess each letter was taking 5 minutes to produce, the waste of staff time was enormous. We now use Docmail to produce all our QOF letters, bulk flu mailing and mop ups. At the click of button Docmail prints, encloses and posts letters for less than the cost of a second class stamp. The system is really easy to use, new staff get to grips with it straight away. It’s a fantastic solution, a no brainer which saves us a huge amount of time and money. We’d be lost without it”.


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